Privacy Policy

Information We Collect

At Studio butwhy, we collect information to provide you with a better shopping experience. This includes:

• Personal details such as your name, email address, phone number, and shipping address when you place an order or create an account.
• Payment information processed securely through our trusted payment partners. We do not store your full credit card details on our servers.
• Communications you send to us, including customer service inquiries and feedback.

How We Use Your Information

We use your information to:

• Process and fulfill your orders, including shipping and delivery notifications.
• Communicate with you about your orders, account updates, and promotional offers (with your consent).
• Improve our website, products, and overall customer experience.
• Prevent fraud and maintain the security of our platform.
• Comply with legal obligations and resolve any disputes.

Data Security

We take the security of your personal information seriously. We implement industry-standard encryption and security measures to protect your data during transmission and storage. Our payment processing is handled by PCI-compliant third-party providers. While no method of electronic storage is 100% secure, we continuously review and update our security practices to safeguard your information.

Children's Privacy

Studio butwhy is a children's clothing brand, but our website and purchasing services are intended for use by parents, guardians, and adults. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:

• Remember your preferences and shopping cart contents.
• Understand how you interact with our website so we can improve it.
• Deliver relevant content and recommendations.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect certain features of our website.

Contact Us

If you have any questions about our Privacy Policy or how we handle your data, please reach out to us at hello@studiobutwhy.com. We are committed to transparency and will respond to your inquiries promptly.