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Questions about sizing, orders, or our process? We're here to help.

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hello@studiobutwhy.com

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+91 9182656465

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Frequently Asked Questions

We follow a standard sizing chart designed specifically for kids, based on age and height measurements. You can find our detailed size guide on every product page, just match your child's current measurements to pick the perfect fit.

If your little one falls between sizes, we always recommend sizing up for extra comfort and room to grow. Every child is unique, and we understand that! For a more tailored fit, we also accept custom sizing requests. Simply send us your child's measurements via email and our team will get back to you with options.

Yes, we do ship internationally! We love that Studio Butwhy can reach little ones all around the world. 🌍

Please note that international shipping charges are borne by the customer and will be communicated with you over an email after placing the order. Delivery timelines may vary depending on the destination country, and any applicable customs duties or import taxes are also the responsibility of the buyer.

If you have any questions about shipping to your specific region, feel free to reach out to us before placing your order.

We want you and your child to absolutely love what you ordered! If for any reason you're not satisfied, we accept returns within 14 days of the delivery date.

To be eligible for a return, items must be unused, unwashed, and in their original packaging with all tags intact. Once we receive and inspect the returned item, we'll process your refund or exchange promptly.

To initiate a return, simply reach out to us via email with your order details and reason for return, and our team will guide you through the process.